New Ocean has experienced 20 years of establishment and development thanks to the trust of customers, partners and staff. As well as employees through products, services, qualifications and professional working style. Currently, to support receiving customer information, taking good care of the volume of customers. New Ocean is recruiting for the position of customer service staff, according to the following recruitment information
Position: Customer Service Staff
Number of recruitment: 01
Working form: Fixed full-time
Purpose of work: Calling to introduce and consult the company's products to customers. Moreover, calling to solve and take care of customer problems
Managing customer information and developing customer network
Calling to introduce, consult customers with needs related to products, equipment and solutions in the field of automation
Planning to consult, take care of old and new customers of the company
Working closely and supporting other departments
Statistics and reports on customer care performance weekly and monthly for direct managers
Directly participating in and evaluating the service quality improvement process at the company
Actively designing suitable consulting programs to the company's products and equipment
Asking for support from higher management or related departments to handle work effectively
Reporting directly, propose ideas to the Board of Directors about the unreasonableness in the department in order to improve the process and build the company culture to help the job well and effectively.
Within its scope, proactively making the right decisions to improve working efficiency, promote the professionalization of the company.
Knowledge, education, training
College and university degrees.
Communicative English (Preferred)
Minimuming 6 months consulting experience
Expertise: capable of working independently, bringing appropriate product information and solutions to customers
Inspiring voice that is easy to listen to, without stuttering or stutteringư
Good communication skills
Ability to self-training, dynamic in work
Ability to accept change quickly with changing situations
Always looking for improvement
With a dynamic and youthful working environment, New Ocean will help you perfect your skills and professional knowledge. At the same time, at New Ocean, you will be registered for social insurance, health insurance, unemployment insurance according to the state regime and participate in team building with the company.
Workplace - New Ocean Automatic System Co., Ltd
Số 51 Hoàng Việt, Phường 4, Quận Tân Bình, TPHCM
Phone number: 1900 0224 (Ms.Phuong)
Looking forward to cooperating with new colleagues who are responsible, enthusiastic, creative, dynamic and dedicated to work.