1900 0224
Nhân viên chăm sóc khách hàng

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Recruiting Customer Service Staff

New Ocean has experienced 20 years of establishment and development thanks to the trust of customers, partners and staff. As well as employees through products, services, qualifications and professional working style. Currently, to support receiving customer information, taking good care of the volume of customers. New Ocean is recruiting for the position of customer service staff, according to the following recruitment information

Recruiting information

  • Position: Customer Service Staff
  • Number of recruitment: 01
  • Salary: Negotiation
  • Working form: Fixed full-time
  • Ages: 25-30
  • Gender: Male/Female

Job description

Purpose of work: Calling to introduce and consult the company's products to customers. Moreover, calling to solve and take care of customer problems


  • Managing customer information and developing customer network
  • Calling to introduce, consult customers with needs related to products, equipment and solutions in the field of automation
  • Planning to consult, take care of old and new customers of the company
  • Working closely and supporting other departments
  • Statistics and reports on customer care performance weekly and monthly for direct managers


  • Directly participating in and evaluating the service quality improvement process at the company
  • Actively designing suitable consulting programs to the company's products and equipment
  • Asking for support from higher management or related departments to handle work effectively
  • Reporting directly, propose ideas to the Board of Directors about the unreasonableness in the department in order to improve the process and build the company culture to help the job well and effectively.
  • Within its scope, proactively making the right decisions to improve working efficiency, promote the professionalization of the company.

Job requirement

Knowledge, education, training

  • College and university degrees.
  • Communicative English (Preferred)


  • Minimuming 6 months consulting experience
  • Expertise: capable of working independently, bringing appropriate product information and solutions to customers


  • Inspiring voice that is easy to listen to, without stuttering or stutteringư
  • Good communication skills
  • Ability to self-training, dynamic in work
  • Ability to accept change quickly with changing situations
  • Always looking for improvement


With a dynamic and youthful working environment, New Ocean will help you perfect your skills and professional knowledge. At the same time, at New Ocean, you will be registered for social insurance, health insurance, unemployment insurance according to the state regime and participate in team building with the company.

Workplace - New Ocean Automatic System Co., Ltd

Số 51 Hoàng Việt, Phường 4, Quận Tân Bình, TPHCM


Email: hr@new-ocean.com.vn

Phone number: 1900 0224 (Ms.Phuong)

Looking forward to cooperating with new colleagues who are responsible, enthusiastic, creative, dynamic and dedicated to work.

See you soon at New Ocean!!

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